JCB Online Store FAQ's

You can check our current special offers by navigating to the “Offers” tab on the top of this page, or follow this link to see current specials: https://machinestore.jcb.com/en-CA/offers

For finding more machine details, you can download a brochure by going to the JCB website. Copy the following link into your browser to download a brochure: https://www.jcb.com/en-us/request-brochure?jcb_content=cta-page-link-1-compact 

Once you select a machine, you can review the build specification by entering your contact details to do a stock search and scrolling down until you see "Build Specification". This section shows the exact build of the machine.

Yes, if after 7 days there are no actions taken with the reservation, a refund will be issued. Or, if you decide to back out of a reservation, you can do so by contacting us and we will refund your reservation deposit. 

A reservation is a quick, simple, and secure way to purchase machines online. The cost of a reservation is $50 and when you reserve a machine, one of our dealers will reach out regarding more details about purchasing options, availability, and schedule a delivery. If you change your mind about a reservation, your $50 reservation fee will be refunded automatically within 7 days if no action is taken or you can request one right away through the dealer. If you have additional questions, please feel free to contact a JCB representative by clicking the chat now feature in the bottom right corner.

As of now, no, you cannot purchase parts through the Online Store. Your local dealer would be able to further assist. You can find your nearest dealer by going to the following link: https://www.jcb.com/en-us/dealer-locator?location

For this request, you can speak with a JCB representative or work directly with the dealer If you would like to speak with a JCB representative for assistance, you can live chat by clicking the lower right corner or email us at onlinestore.canada@jcb.com.

All machines listed on the JCB Online Store can be reserved for $50.

You only need to submit a credit application through the dealer when applying for financing. The JCB Online Store does not process or accept credit information.

Your local dealer can be found by going to the following website https://www.jcb.com/en-us/dealer-locator?location or you can chat with a JCB representative for assistance. Click the bottom right corner to speak with a JCB representative.

The JCB Online Store facilitates machine purchases through it's dealer network.

Yes, your local dealer has the ability to fund a machine purchaser as a consumer or as an LLC. However, note that the finance rates displayed on the JCB Online Store are for business users only. Your local dealer will be happy to work with you to create your personal finance quotation.

For this request, you can speak directly with the dealer, who will be happy to quote for not only service packages but additional warranty, telematics, and attachment packages

As of now, no, you cannot purchase attachments through the Online Store. You can speak with your local dealer if you're interested in purchasing an attachment or adding an attachment to your reservation.

The minimum down payment is based on the requirement of the loan. Your dealer will be able to provide exact requirements if applying for a loan.

Demonstrations are offered by the dealer. You can speak with your dealer regarding any demo requests.

There are multiple ways to purchase a machine. Currently, the Online Store only represents pricing for loan and outright purchase options. Additional purchasing options can be provided by the dealer.

Regarding the availability of machines, you can speak with a JCB representative or work directly with the dealer. If you would like to speak with a JCB representative for assistance, you can live chat with us by clicking in the bottom right corner or email us at onlinestore.canada@jcb.com.

For this request, you can speak with a JCB representative or work directly with the dealer. If you would like to speak with a JCB representative for assistance, you can live chat with us by clicking on bottom right corner or email us at onlinestore.canada@jcb.com.

Yes, our current online store offering only consists of our compact range of machines. If you would like to learn more about our full product offering, please feel free to visit our main website at jcb.com.

After a reservation is placed, the dealer will contact you to provide exact availability and delivery.